44d88 Privacy Policy

1 Introduction and Scope

This Privacy Policy ("Policy") is issued by 44d88 ("we", "platform", "44d88") and applies to all users who access the 44d88.org website, register an account, or use any services offered by our platform. By continuing to use this platform, you acknowledge that you have read, understood and agreed to this Privacy Policy.

This Policy describes our practices regarding the collection, use, disclosure and protection of your personal information. It also describes your rights as a data owner and how to contact us should you have any enquiries or complaints.

2 Information We Collect

44d88 collects various types of information to enable us to provide a safe and efficient online casino service. This information falls into several categories:

• Identity Information: Full name, date of birth, identity card number (MyKad), gender and nationality — collected during the account registration and verification (KYC) process.
• Contact Information: Email address, mobile phone number and mailing address for communication and identity verification purposes.
• Financial Information: Details relating to the payment methods you use, including Touch 'n Go eWallet, DuitNow, FPX (online banking), ShopeePay and crypto assets (USDT, BTC, ETH). Full card numbers or bank account details are not stored directly by us.
• Platform Activity Data: Game records, betting history, deposits and withdrawals, bonuses claimed and other account activity.
• Technical Data: IP address, browser type and version, operating system, cookie data, access logs and information about the device you use to access our platform.
• Communication Information: The content of correspondence between you and our customer support team, including live chat conversations and emails.

3 Purpose of Using Information

The information collected is used for the following purposes only:

• Verifying player identity and complying with Know Your Customer (KYC) requirements set by international licensing bodies.
• Processing deposit and withdrawal transactions securely. Withdrawals are typically completed within 5–30 minutes.
• Managing player accounts, including awarding bonuses such as a 100% first deposit bonus up to RM888, multi-tier VIP cashback, and other eligible promotions.
• Ensuring platform security through detection of suspicious activity, fraud prevention and protection against money laundering.
• Providing effective and responsive customer support via live chat and email in both Malay and English.
• Sending account-related notifications, relevant promotions and service updates — only to players who have given consent to receive such communications.
• Fulfilling legal obligations and reporting requirements to relevant authorities.
• Improving the user experience through aggregated data analysis (without directly identifying individuals).

4 Sharing and Disclosure of Information

44d88 does not disclose player personal information to third parties except in the circumstances set out below. All third parties that receive player data are bound by strict confidentiality agreements.

• Payment Service Providers: Transaction information that must be shared with payment gateway providers to process your deposits and withdrawals.
• Game Providers: The minimum data required by game software providers to properly operate your game sessions.
• Identity Verification Companies: KYC information that must be verified by approved third-party verification service providers.
• Legal Authorities: Where required by law or a valid court order, we may need to disclose certain information to the relevant authorities.
• Protection of Rights: In cases involving fraud, illegal activity or threats to platform security, information may be shared with parties responsible for handling the relevant case.

In all other circumstances, your information remains confidential and will not be sold, rented or shared for third-party marketing purposes.

5 Cookie Policy

The 44d88 website uses cookies and similar tracking technologies to improve your experience on our platform. Cookies are small text files stored on your device when you visit our website.

• Essential Cookies: Required for basic platform functions such as login session verification and security. These cookies cannot be disabled.
• Performance Cookies: Collect anonymous information about how visitors use our website to help us improve our services.
• Functional Cookies: Store your preferences such as language and display settings to provide a more personalised experience.
• Analytics Cookies: Help us understand platform usage patterns on an aggregate basis for ongoing improvement purposes.

You can manage or block cookies through your browser settings. However, disabling certain cookies may affect the functionality of our platform.

6 Data Retention Period

44d88 retains player personal information for as long as necessary for the purposes set out in this Policy, or for as long as required by applicable laws and regulations.

• Active account data is retained for as long as your account remains active and for a reasonable period thereafter.
• Financial transaction records are retained in accordance with relevant legal requirements, typically for a number of years from the date of the transaction.
• KYC information is retained in accordance with the international licensing requirements applicable to 44d88.
• Once data is no longer required, it is securely disposed of using methods that ensure the data cannot be recovered or accessed.

7 Your Rights as a Player

As a registered 44d88 player, you have the following rights regarding your personal data:

• Right of Access: You may request a copy of the personal information we hold about you at any time.
• Right of Rectification: If any information we hold is inaccurate or out of date, you have the right to request prompt correction.
• Right of Erasure: You may request deletion of your personal data, subject to legal obligations that prevent us from doing so.
• Right to Object: You have the right to object to the processing of your data for certain purposes such as direct marketing.
• Right to Portability: You may request your data in a structured, machine-readable format for transfer purposes.
• Right to Withdraw Consent: Where data processing is based on your consent, you may withdraw that consent at any time.

To exercise any of these rights, please contact our customer support team, which operates around the clock.

8 Security Measures

44d88 implements various technical and organisational measures to protect your personal data from unauthorised access, loss, destruction or disclosure.

• SSL/TLS encryption for all data in transit between your device and our servers.
• Two-factor authentication (2FA) is available to enhance the security of your account.
• Continuous system monitoring to detect and respond to any security threats.
• Security assessments and penetration testing conducted periodically by independent experts.
• Mandatory data security training for all staff who handle player data.

9 Restrictions for Children and Minors

The 44d88 platform is strictly for individuals aged 21 and above only. We do not knowingly collect any personal information from individuals below this age limit. If we find that personal information of a child or minor has been collected without proper consent, we will take immediate steps to delete that information and close the relevant account.

If you find that someone under the age of 21 has registered on our platform, please contact our customer support team immediately.

10 Contact Us Regarding Privacy

If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, please contact our Data Privacy team through the following channels:

• Live Chat: Available 24/7 directly through the 44d88 platform in Malay and English.
• Email: Send your enquiry to [email protected] — our team will handle privacy-related requests as a priority.

We aim to respond to all privacy-related enquiries promptly. For more complex requests such as data deletion or data export applications, the process may take longer depending on the complexity of the request.